Shopify POS: An All-in-one Solution for Filipino Entrepreneurs

Benefits of Streamlining Operations

Unified commerce leverages synchronization and backend systems to establish synergy between critical customer engagements, improving customer satisfaction at every level.

A multichannel approach to retail aims to fulfill these goals, but retailers who use various solutions have to rely on expensive system integrations, with the risk of inconsistent data and experiences.

Through a single platform, you can sell to anyone and everyone. Your team and your customers will find the integration between offline and online commerce seamless. Manage your business without juggling fragmented data or dozens of different systems that will save you more time and energy for other things. Here are other benefits of streamlining your operations in one platform:

Improved Personnel Management

A single platform simplifies the training and onboarding of new employees. Learning more than one system often requires memorizing multiple user names, interfaces, and features. With everything organized on one platform, your employees can easily gain knowledge and master the technology supporting your sales experience. 

Moreover, you will reduce the probability of user error because employees will have to enter less data since customer information monitoring and automatic inventory updates are used. The POS system can be an efficient way to keep track of individual employee sales. 

Employees can also access such a system to track their sales figures. The tracking of sales information helps staff become more aware of their respective sales targets and objectives. You might even provide extra training if someone struggles to reach their goals.

Monitor Sales Performance in Real-Time

POS systems streamline the management of business data. Logging, tracking, and accessing real-time data is designed to be quick, efficient, and secure. A sound POS system will be interconnected and will provide real-time dashboards for tracking sales performance and KPIs at any given moment rather than requiring data to be moved from one system to another. 

Refunds and Exchanges Made Simple

You can ensure that your clients have a pleasant after-purchase experience by integrating your online business and physical locations. In addition, the Shopify POS platform and other unified platforms offer the capability for accepting returns no matter where the products were purchased. Customers who have a positive return experience are more likely to buy from you again, so offering an easy and convenient return procedure will increase your customer loyalty.

Enhance Inventory Management

Inventory management is made possible by POS systems due to their database. Using their POS software, shops can track winning items, track transaction history, and replenish low-stock items running low on inventory.

With inventory information communicated across all channels, your customers (and your sales team) can see the status of each product in real-time. In fact, shoppers prefer retailers with complete inventory and provide details of their clear and recognizable products.

Better Shopping Experience

With a single platform, you may offer consumers additional options for purchasing and financing at check-out. Online shoppers can add items to their baskets, apply coupons, and then choose to pick up their purchases from a store.

There are many payment gateways that customers can choose from in both online and offline transactions like Gcash,Pay Maya, GrabPay, debit, credit cards and a lot more. 

Even better, you can include shipping in your POS system. The desire to track orders across all touchpoints is on the rise. Customers who complete an order online or in-store can receive a tracking number for the products. Essentially, order administration is simplified, from product acquisition to order fulfillment and tracking.

Search Faster with Omnichannel Search

Shopify’s omnichannel search lets you quickly identify your customers, products, and orders across all of your locations. The results are filtered by category to help you find products more quickly. Tappable areas have been expanded and made more user-friendly, so your team can spend more time servicing customers, not trying to troubleshoot problems or finding menu items.